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Loyaltte
Loyaltte Core· Customer data platform

Every customer, one profile.

Bills from every till, enrolments at the desk, imports, your own systems and every message event, joined into one profile you can act on.

Book a demo See it work
AS

Asha S.

Customer 360 · since 12 Mar

New

Join

2nd visit

Grow

Retain

Win back

Joined at the tillIndiranagar · +50 welcome pointsDay 1Loyaltte Desk

Lifetime value

₹0

Visits

0

Points

0

01

One truth per customer

No more three records for one person across stores and channels.

02

Segments that stay current

Groups rebuild themselves from real visits and spend, every day.

03

Data that's yours

Consent per channel, export any time, erase on request.

How data flows

Collect, unify, activate.

Everything a customer does lands on one profile, and that profile powers every campaign, journey, report and AI answer.

Collect

POS & billingBills, lines, returns
Loyaltte DeskEnrolments at the till
ImportsPast customers and bills
Open APIYour own systems
Message eventsDelivered, read, replied, STOP

Unified profile

AS

Asha S.

+91 98•••••120 · merged from 3 records

₹34,007

lifetime

11

visits

1,240

points

GoldLoyalRefill dueWhatsApp ✓SMS ✓

Activate

SegmentsThat update themselves
Campaigns & journeysEvery channel
Mitra AIAnswers from your data
WebhooksSigned, retried
Read API & exportsYour warehouse

Capabilities

Everything in Loyaltte Core

One profile per customer from every till, store and channel.

09capabilities, one platform

See it on your data
  1. 01

    Identity merge

    Records matched on phone and joined, with history kept intact.

  2. 02

    Customer 360

    Bills, points, rewards, messages and consent on one screen.

  3. 03

    Lifecycle signals

    Refill due, birthday coming, next likely visit, ready to use.

  4. 04

    Lifecycle and churn risk

    New, active, at risk or lapsed, updated daily from real visits.

  5. 05

    Segments

    Any filter saved as a segment that keeps itself up to date.

  6. 06

    Consent per channel

    Who said yes to what, with STOP honoured everywhere.

  7. 07

    Imports with checks

    Bring past customers and bills from spreadsheets, matched and validated.

  8. 08

    API, webhooks, exports

    Read API, signed webhooks and full downloads for your warehouse.

  9. 09

    Retention and erasure

    Keep-for rules and erase-on-request, built for India's DPDP Act.

How it works

Up and running, step by step.

  1. 1

    Connect your sources

    Your POS through the API, or the Loyaltte Desk at the till.

  2. 2

    Import your history

    Past customers and bills from spreadsheets, matched to profiles.

  3. 3

    Profiles build themselves

    Every bill and message event updates the right customer.

  4. 4

    Activate anywhere

    Segments flow into campaigns, journeys, reports and your systems.

Customer 360 and groups

See one customer. Then see them all.

Customer 360

Try it
AS

Asha S.

GoldLoyalMember since Mar 2024

₹34,007

Lifetime spend

11

Visits

1,240

Points

Signals

Refill due in 3 days Birthday 12 Dec Usually visits every 18 days

Consent

WhatsApp SMS Email
  1. Bill ₹1,240 at Indiranagar+62 points · 2 days ago
  2. Opened the Diwali offer on WhatsApp5 days ago
  3. Used 500 points: free hamper3 weeks ago
  4. Moved up to Gold2 months ago
  5. Joined at the till, IndiranagarMar 2024
Customer groups Try it

Know who to reward and who to win back

Every customer scored on how recently and how often they shop. Tap the map to explore.

RarelyHow often →Often
Champions
Customers
1,284
Avg spend
₹5,280
Last visit
9d

Thank them: early access and a referral ask.

Questions

Loyaltte Core, answered

  • Loyaltte collects bills, enrolments, imports and message events, joins them into one profile per customer, keeps segments and lifecycle up to date, and makes that data available to campaigns, journeys, reports, AI and your own systems.

  • Customers are matched on their phone number. When records are merged, their bills, points and history come together on one profile.

  • Yes. Scoped API keys can read customers, wallets and the activity feed, and signed webhooks send purchases, points and rewards as they happen.

  • Consent is stored per channel. Promotions can go only to people who said yes, STOP is honoured on every channel, and a customer can be erased on request while your sales totals stay intact.

Book a demo

Make every first visit the first of many.

Book a 30-minute walkthrough of Loyaltte with your counter, your channels and your numbers in mind.

Book a demo Try it live first
  • 30 minutes
  • Your stores, your numbers
  • No obligation