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Loyaltte Reach· Omnichannel campaigns

The right customers. The right channel.

Choose who in plain words, send on the channel each customer actually reads, and see exactly what every campaign earned.

Book a demo See it work
WhatsApp

Hi Asha, your 1,240 Gold points are worth ₹310. Use them before 30 Nov.

SMS

Rohan, 50 bonus points on your next visit this week. Show this at the counter.

RCS

New season, new rewards. Tap to see what your points get you.

Email

Meera, your Platinum perks for December are inside.

Delivered 0 · Replied 386 · Opted out 12 Live
01

Reach that lands

Each customer gets the channel they read, with a fallback when one can't reach.

02

Safe at scale

Approvals, test sends and quiet hours before anything big goes out.

03

Proof, not opens

Sales caused, measured against customers kept aside.

Build a campaign

From audience to results in four steps.

Watch a win-back campaign go from rules to a live result, or click through the steps yourself.

New campaign

Try it

Who should get this?

WHERE Tier is Gold or Platinum
AND Last visit more than 45 days ago
AND Said yes to WhatsApp or SMS

Customers who match

0

₹71L lifetime spend
between them

Capabilities

Everything in Loyaltte Reach

Omnichannel campaigns on SMS, WhatsApp, RCS, email and voice.

09capabilities, one platform

See it on your data
  1. 01

    Audience builder

    Spend, visits, last visit, tier, products bought, store and more.

  2. 02

    Every channel, one builder

    SMS, WhatsApp, RCS, email and voice, with smart fallback.

  3. 03

    AI copy

    Three versions in your tone, using only real customer fields.

  4. 04

    Approvals

    Large sends wait for a second person before they go.

  5. 05

    Holdouts

    Keep a few customers aside to measure what the campaign caused.

  6. 06

    Per-customer codes

    Unique voucher codes in messages, counted when used.

  7. 07

    Quiet hours and limits

    No night-time messages, and a cap on how often anyone hears from you.

  8. 08

    Replies in one inbox

    Customer replies in one place; STOP and START handled for you.

  9. 09

    Templates and library

    Approved WhatsApp and RCS templates and a message library, ready to reuse.

How it works

Up and running, step by step.

  1. 1

    Pick the audience

    Rules or plain words, with a live count as you go.

  2. 2

    Choose channels

    Each customer gets the channel they read, with fallback.

  3. 3

    Write and approve

    Draft with AI, test on your phone, get sign-off.

  4. 4

    Send and measure

    Delivery, replies and sales caused against a holdout.

With Mitra AI

Describe who. Get the words.

Audiences Try it

Describe who. Mitra finds them.

Plain words become rules you can check, with a live count.

You type

“”

Mitra builds

Customers found

…

Use these rules
Writer Try it

Three versions, in seconds

Pick a tone. Each version is sized for SMS and uses only real customer fields.

“10% off this weekend for customers we haven't seen in a while”

Written by AI. Read it once before you send.

Questions

Loyaltte Reach, answered

  • SMS, WhatsApp, RCS, email and voice from one builder. Use the sender IDs and numbers Loyaltte provides, or connect your own.

  • Set a fallback, for example WhatsApp first and SMS for anyone WhatsApp can't reach. Nobody gets the same campaign twice.

  • Turn on a holdout and a small random share of the audience is kept aside. The difference in what the two groups buy is the sales the campaign caused.

  • Yes. Large sends can require approval, you can test on your own phone first, and quiet hours and frequency limits apply to every campaign.

Book a demo

Make every first visit the first of many.

Book a 30-minute walkthrough of Loyaltte with your counter, your channels and your numbers in mind.

Book a demo Try it live first
  • 30 minutes
  • Your stores, your numbers
  • No obligation