Loyaltte Flow
The customer lifecycle
A journey for every stage, from join to win-back.
Tap a stage to see what happens, which automation runs, and what to measure.
Join
Stage 1 of 5
1 · Join
Enrolled at the till in seconds
A phone number at checkout creates the profile. A welcome message shows what their first points are worth.
Automation
Welcome series
Measure
Enrolment rate
Powered by
Capabilities
Everything in Loyaltte Flow
Lifecycle journeys that run every day on their own.
09capabilities, one platform
- 01
Triggers
Start from a purchase, joining, a birthday, a reply, or a segment.
- 02
Waits
Wait days or hours, or until a customer's usual next visit.
- 03
Branches
Different paths for those who came back and those who didn't.
- 04
A/B splits
Test two messages or offers and keep the winner.
- 05
Quiet hours and caps
No night-time messages, and a limit per customer per week.
- 06
Live step counts
See how many customers are at every step, right now.
- 07
Refill reminders
Timed to how often each customer buys, without naming conditions.
- 08
Birthdays and anniversaries
A reason to visit a week ahead of the day.
- 09
Win-back on rhythm
Customers flagged when they miss their own usual gap.
How it works
Up and running, step by step.
- 1
Pick a starting point
Start from a ready-made journey or a blank canvas.
- 2
Shape the path
Add waits, branches, messages and rewards.
- 3
Switch it on
Quiet hours and frequency limits apply automatically.
- 4
Watch it earn
Step counts, conversions and sales, journey by journey.
Journey builder
Watch a journey run.
Customers enter, wait, branch and get the message that fits them, while you see exactly where everyone is.
Bring them back on autopilot
Choose what the customer does and watch the journey respond.
Yes
No
Starting…
Loyaltte Flow, answered
A campaign is a one-off send to an audience. A journey runs every day, picking up each customer when they hit a trigger and moving them through waits, branches and messages.
No. Quiet hours and a weekly limit per customer apply across journeys and campaigns, and opted-out customers are always skipped.
Yes. A/B splits send different versions to random halves so you can keep the one that brings more customers back.
No. Start from ready-made journeys for welcome, second visit, birthdays, refills and win-back, then adjust them to your stores.
Book a demo
Make every first visit the first of many.
Book a 30-minute walkthrough of Loyaltte with your counter, your channels and your numbers in mind.
- 30 minutes
- Your stores, your numbers
- No obligation