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About

Built for the customers who come back.

Loyaltte is the loyalty CRM for Indian retail. One platform for your program, your customer data, your campaigns and the proof of what they earned.

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Your customers, by stage

Joined0

42% move on

Came back a 2nd time0

61% move on

Regulars (4+ visits)0

60% move on

Loyal (Gold and up)0

33% move on

Won back this year0

Loyaltte runs an automation at every stage, and shows you where customers drop off.

Our story

Why we built Loyaltte.

  1. 1

    Where we started

    On the retail floor

    Years of working with Indian retailers, from single stores to chains, on how they reach and keep their customers.

  2. 2

    What we kept seeing

    Loyalty in pieces

    Points in one tool, campaigns in another, sales in a spreadsheet, and no clear answer to the only question that matters: who came back, and why.

  3. What we built

    Loyaltte

    The counter, the program, every channel and the numbers that prove what worked, in one place, for one store or hundreds.

What we believe

Four ideas behind every screen.

Regulars are everything

A store lives on the customers who come back. Everything we build starts there.

Trust is the product

Customers share their phone number with you. We help you treat it with care, by design.

Honest numbers

Results measured against customers kept aside, so you see what a campaign really did.

Made for India

Rupees, DLT templates, WhatsApp-first customers and the realities of a busy counter.

What we won't do

  • Sell or rent your customers' data
  • Send promotions to people who haven't said yes, when you've asked for consent
  • Ignore a STOP, on any channel
  • Show you a result we can't measure

Book a demo

Make every first visit the first of many.

Book a 30-minute walkthrough of Loyaltte with your counter, your channels and your numbers in mind.

  • 30 minutes
  • Your stores, your numbers
  • No obligation